Premium Managed WordPress Hosting Platform
The managed WordPress hosting industry is dominated by impersonal, ticket-driven platforms where clients wait hours for generic support responses. Existing hosting dashboards lack real-time site-specific monitoring, proactive performance optimization, and the personal touch that growing businesses need.
The challenge was building a hosting management platform that could handle billions of monthly page views across 17,000+ clients while delivering a human-to-human experience: personalized site management, real-time monitoring dashboards, seamless zero-downtime migrations, and expert support with ~90 second response times around the clock.
Performance at Scale
Billions of page views with sub-second load times
Human-to-Human Support
~90 second expert responses, not chatbot runarounds
A premium fully managed WordPress hosting platform built on the principle that hosting should be personal, expert, and always there. The platform combines enterprise-grade infrastructure with a management dashboard that gives both the support team and clients complete visibility into site health, performance, and security.
Real-Time Site Monitoring
Proactive 24/7 monitoring with site-specific dashboards tracking uptime, performance metrics, security events, and resource usage across all managed WordPress installations.
Zero-Downtime Migrations
Seamless, fully managed migration system with average completion in ~45 minutes, handled entirely by the expert team with guaranteed zero downtime.
Security & Performance Optimization
Integrated Cloudflare Enterprise CDN, daily backups, proactive threat monitoring, and site-specific performance tuning delivered through Boost by BigScoots technology.
Expert Management Console
Internal dashboard enabling the support team to deliver personalized, site-specific management with deep system knowledge, powering the industry's fastest expert response times.
A Closer Look
Hosting Platform Overview
Management Dashboard
Site Monitoring
Hosting Overview
The platform successfully serves 17,000+ clients handling billions of page views monthly with 99.99% uptime. The human-to-human approach and expert management tools enabled ~90 second support response times 24/7/365, resulting in 14 years of nothing but positive reviews and industry-leading client retention.
“BigScoots is not a set-it-and-forget-it hosting provider. If something is not working as expected, the team gets in there and provides solutions without a runaround. That's sorely lacking with many other hosting providers these days.”